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HAC Lifetime workmanship guarantee Rockhampton

Quality Guarantee Defined for HAC Rockhampton

In the unlikely event that something goes wrong, please talk to us, we want to be the first to know.

Your Peace of mind is guaranteed

At Highway Auto Care Rockhampton, we guarantee our products and services to be free from defects in materials and workmanship. This warranty is in addition to your rights under the Australian Consumer Law. However, we understand that sometimes things can go wrong. If this does happen, please get in touch as soon as you can, and one of our friendly management staff members will help to quickly sort it out.


Terms and conditions

  • Is in addition to your statutory rights under the Australian Consumer Law.
  • Guarantee available at Highway Auto Rockhampton.
  • Parts guarantee does not cover normal wear and tear or normal service life.
  • Guarantee voided if any misuse of vehicle or unsafe or inappropriate driving practices are utilised.
  • Lifetime guarantee is voided if any service or repair by Highway Auto Care Rockhampton is subsequently repaired or modified by a service provider not authorised by Highway Auto Care Rockhampton.
  • Battery warranty is in accordance with the battery manufacturers terms and conditions.

Highway Auto Rockhampton will repair or exchange (where possible) the product or service if it becomes defective within the warranty period. Highway Auto Care Rockhampton will bear the reasonable expense of claiming the warranty

This warranty will no longer apply where the defect is a result of alteration, accident, misuse, abuse, neglect or where subsequently repaired or modified by an unauthorised service agent.

The warranty does not cover normal wear and tear or normal service life and excludes maintenance items, such as globes, wiper blades, lubricants and fluids.

Please retain your invoice as proof of purchase and contact Highway Auto Care Rockhampton.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
  • To cancel your service contract with us; and
  • to a refund for the unused portion, or to compensation for its reduced value.

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Synthetic Blend Oil Change

Get a full service and filter change with up to 5 litres of premium synthetic blend oil at a special price.

Quality Workmanship

We offer a Lifetime guarantee on all work performed at Highway Auto Rockhampton
Contact Us if you would like more information on this service.

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Brake Service & Repair You Can Trust

New Parts Warranty

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Our expert advice

Our team of super skilled technicians have many years of industry experience, always upskilling and offer a full range of automotive solutions combined with old-fashioned, friendly and reliable service.
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